Remote IT support
Remote support is a connection via the Internet of a specialist to a personal computer, laptop, ultrabook, netbook, during which it is possible to solve a number of technical problems.
WHAT ISSUES WE CAN FIX
Remote IT support via website form
from 25$ per 15 minutes*
- For website requests only
- The minimum tariff is 1 hour
- The price includes GST
- You submit a request and we contact you within 24 hours
Dedicated IT support subscription
- Please contact us to get a quote for your monthly IT support subscription
- All prices exclude GST
WHAT PROBLEMS COULD BE DIAGNOSED AND RESOLVED WITH OUR REMOTE IT SUPPORT?
Remote maintenance of computers can be performed both on a one-time basis and on an ongoing basis, within the framework of an agreement concluded between an IT company and a user.
The remote technical support service allows companies to save money and ensure that the required set of works is carried out at an impeccably high professional level.
Modern technical possibilities of remote access are extremely high. A system administrator or a computer repairman, without wasting time on the road, can perform the following types of work:
- Recover deleted data when it is possible
- Run computer diagnostics
- Install and configure the necessary programs, including Windows
- Set up WiFi
- Detect and remove viruses
- Optimise the system
- Set up a webcam, router, MFP, printer, scanner
- Carry out preventive work
- Install drivers and diagnose computer components
- Email setup
- Computer training
- Smartphone and computer training
Ceramic Pro, Auckland
We would like to thank BeOnline for their continued efforts and high quality services over the last few years. They are reliable and see our vision, helping us to achieve the designs and functions we require. We trust them with our business 100% and highly recommend their services to all.
Catalano Shipping Pacific
Worked together with BeOnline to revamp our outdated website Superyachtsupport.nz to provide a richer experience for our superyachts clientele.
Enjoyed Olga's big-picture approach which was simple and really great – listen to the client, understand their business, and then answer their needs using the power of good design. She also helped us with a rebranding in order to re-energise the company. Brilliant Service!! Thank You!
AP Beauty Studio
I cannot overstate the value of the people at BeOnline in Auckland, New Zealand. They are some of the most professional guys I have ever worked with. I hired BeOnline Ltd to create a one-of-a-kind logo for my beauty studio. I gave Olga my parameters and, within a few days, the professional brand was ready to go. The process from start to finish was straightforward. If a question came up, the only answer I heard from her at BeOnline was "we can do it", and then they did quickly. I am very fortunate to have found such great people to design my brand, design my Instagram and Facebook pages. I got a lot of useful advice on how to better promote my business. BeOnline's brand and company identity designers exceeded my expectation, which was not an easy task! If you need a professional logo designed, I highly recommend the people at BeOnline Ltd.
Escape Spa, Takapuna, Auckland
We cannot say enough wonderful things about Olga Ozdemir from BeOnline.co.nz. She is very talented and collaborated with us every step of the way, from beginning to end through the rebranding of our website. Olga came highly recommended by a reputable and close contact of mine who also had a great experience working with her.
Specifically, I found her to be extremely patient, steady, professional, and efficient as we worked through countless revisions to get the functionality and design elements of our website just right. Thank you Olga Ozdemir, we couldn’t have done it without you and we are thrilled with the end product. We’ve received very positive feedback on our new website from clients, colleagues, and friends and we are confident we will gain even more business in the future. If you want an outstanding website, look no further, Olga Ozdemirir at BeOnline.co.nz will make it for you!
Nova Motors, Penrose, Auckland
I would like to thank Olga Ozdemir for the terrific work she did for our company Nova Motors Penrose LTD - logo, brand guide, advertising materials and website design. I was pleased and impressed with the quality of work, customer care, and attention to details. I would refer Olga Ozdemir and Beonline Ltd to any business associates who are looking for quality web and graphic designers.
New Zealand Immigration Consultants
Lana, Immigration Adviser
Olga and Damian have been supporting my business for the last five years. They created a professional logo, designed a website, did branding works. They provide constant technical support and respond immediately if the business needs help. Thanks, Beonline, your services are awesome.
I was looking to do my rebranding and website design with many different companies around New Zealand. Everything was basically the same, proposals coming in late, expensive, and bad customer service. While doing my research I found Beonline, they answer all my questions right away and I had a proposal within minutes. Their customer service is exceptional and their work is even better. I am just a regular guy trying to promote my business and had no idea how to build a website. Olga from Beonline Ltd took her time to explain to me how everything works and now I have control over what's on my website. I would definitely recommend their web design service to others.
Anne, Marketing Manager
A website mirrors the company identity that gives it a face and a soul. BeOnline.co.nz did that for our business (MG Foods Ltd - the Mediterranean and Bulgarian food importer to New Zealand). They also redesigned our logo, created our company identity, designed attractive web banners. BeOnline Ltd instantly knew what we wanted to accomplish, they were fast, responsive and relatively affordable. The final product was very functional, tasteful and aesthetically pleasant to look at.
Olga from BeOnline.co.nz did a great job of not only creating our website how we wanted it to be but also gave us great insight on what she believed will help boost sales. Her proven experience and excellence is another reason why our company would recommend BeOnline Ltd express to anyone who is looking to create a customized website or new brand and logo design.
Remote IT support for small businesses in Auckland
In the age of digital transformation, IT infrastructure is no longer just a system that serves the business, but its integral part, the work and speed of which often determine the success of the company as a whole.
Ensuring the availability of services and the operability of software and hardware systems is an important and time-consuming task that requires experience, certified resources and material and technical base to carry out the necessary work.
The business is constantly evolving. It is necessary to maintain its continuity and competitiveness through a flexible approach to supporting the IT infrastructure.
BeOnline provides several solutions that cover the main needs of IT. Our technical support to ensure the operability of a remote office is a service designed and structured in such a way as to become a continuous extension of your IT team. No matter where or when you are, we provide the knowledge and experience you need to provide immediate and long-term assistance. We guarantee that your team will be supported by experts in all necessary solutions.
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